topic Re: Placing an order in Account & Billing

Placing an order

Surya2 — Wed, 13 Aug 2025 12:01:10 GMT

I have recently placed an order through online I didn't received credit agreement so i waited for 2 days but still I didn't receive it so I called one of the customer support team after 1hr of waiting time I got into call and after referring 3 to 4 executives one asked me to cancel my order and asked me to place new order it costs me more still I disappointed received my credit agreement and I am still on same page where I started. I was on call like 2 hours but no solution and I paid twice in 2 days but no solution

They don't know and don't care how to give solution for customers

Re: Placing an order

caesarome — Wed, 13 Aug 2025 12:07:55 GMT

@Surya2

Try using a different browser to set if you can then sign the credit agreement.

Re: Placing an order

Surya2 — Wed, 13 Aug 2025 12:17:02 GMT

I tried it

Re: Placing an order

caesarome — Wed, 13 Aug 2025 12:19:55 GMT

In that case as you did before you will have to call Sky for help with this,

Re: Placing an order

Surya2 — Wed, 13 Aug 2025 12:22:27 GMT

I am on call since 2 hours but I am not getting better solution