topic Re: Bill in Account & Billing

Bill

Harriettc — Wed, 13 Aug 2025 05:25:18 GMT

Direct debit has been taken out, full bill amount. Account says bill hasn't been paid. I am also still owed money back from sky.

Re: Bill

PandJ2020 — Wed, 13 Aug 2025 07:25:01 GMT

It may take a day or two for the payment to clear and say paid - do not make any manual payments.

What do Sky owe you for? (And does this show on your account)

Re: Bill

Harriettc — Wed, 13 Aug 2025 07:26:41 GMT

They owe me over £100 for broadband over payment for services I was unable to use.

They have owed this since march. I was told I would receive a check but haven't received anything.

Re: Bill

PandJ2020 — Wed, 13 Aug 2025 08:03:22 GMT

@Harriettc wrote:
They owe me over £100 for broadband over payment for services I was unable to use.
They have owed this since march. I was told I would receive a check but haven't received anything.

Cheques would only normally be issued for closed accounts. Anyway, you'll have to call and chase I'm afraid.