topic Re: There is a issue with my order in Account & Billing

There is a issue with my order

James455 — Tue, 12 Aug 2025 08:20:29 GMT

How do I sort out the issue

Re: There is a issue with my order

GD1 — Tue, 12 Aug 2025 08:25:20 GMT

@James455 Your post has been moved from the Sky Go board as it has nothing to do with the Sky Go app.

It would help if you stated what the order is for also.

Re: There is a issue with my order

caesarome — Tue, 12 Aug 2025 08:31:10 GMT

@James455

If you are seeing or have been sent a notification that there is an issue with your order then you need to call Sky.so under “Need more help” should be the number to use:

https://www.sky.com/help

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295