https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5054672#M264254 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4449999">@Gouki1</a>&nbsp;</P> <P>We would usually escalate you post to Sky but this isn't currently available so you will have to contact Sky about this so under “Need more help” should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.</P> <P><BR />Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.</P> <P>&nbsp;</P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Thu, 07 Aug 2025 21:28:02 GMT caesarome 2025-08-07T21:28:02Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5054671#M264253 <P>We left Sky in May but still haven't received a credit refund. Our payment method is still active.</P><P>&nbsp;</P><P>Could you help us with this, please?</P><P>&nbsp;</P><P>Thanks</P> Thu, 07 Aug 2025 21:21:39 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5054671#M264253 Gouki1 2025-08-07T21:21:39Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5054672#M264254 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4449999">@Gouki1</a>&nbsp;</P> <P>We would usually escalate you post to Sky but this isn't currently available so you will have to contact Sky about this so under “Need more help” should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.</P> <P><BR />Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.</P> <P>&nbsp;</P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Thu, 07 Aug 2025 21:28:02 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5054672#M264254 caesarome 2025-08-07T21:28:02Z