https://helpforum.sky.com/t5/Account-Billing/Charges-for-engineer-visit/m-p/5054281#M264225 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4391074">@Sheadie</a>&nbsp;</P> <P>If the engineer was cancelled on or the day before then Sky are known to charge a late cancellation fee so all you can do is to speak to them about this if they did not inform you that there would be the charge applied to your account to see if they will then apply a credit to your account to cover it.</P> Thu, 07 Aug 2025 12:11:34 GMT caesarome 2025-08-07T12:11:34Z https://helpforum.sky.com/t5/Account-Billing/Charges-for-engineer-visit/m-p/5054280#M264224 <P>Was charged £15 for enginners visit which was cancelled day after arranging and have message confirming but still charged ???</P> Thu, 07 Aug 2025 12:06:11 GMT https://helpforum.sky.com/t5/Account-Billing/Charges-for-engineer-visit/m-p/5054280#M264224 Sheadie 2025-08-07T12:06:11Z https://helpforum.sky.com/t5/Account-Billing/Charges-for-engineer-visit/m-p/5054281#M264225 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4391074">@Sheadie</a>&nbsp;</P> <P>If the engineer was cancelled on or the day before then Sky are known to charge a late cancellation fee so all you can do is to speak to them about this if they did not inform you that there would be the charge applied to your account to see if they will then apply a credit to your account to cover it.</P> Thu, 07 Aug 2025 12:11:34 GMT https://helpforum.sky.com/t5/Account-Billing/Charges-for-engineer-visit/m-p/5054281#M264225 caesarome 2025-08-07T12:11:34Z