https://helpforum.sky.com/t5/Account-Billing/Returned-Sky-equipment-received-confirmed/m-p/5053719#M264162 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/242654">@Jim1878</a>&nbsp;<BR />We would normally escalate this to Sky on here via their Messaging Team, but unfortunately the process is currently switched off and will be for another 2 weeks (approximately). You may need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps.</P> Wed, 06 Aug 2025 16:56:31 GMT Daniel0210 2025-08-06T16:56:31Z https://helpforum.sky.com/t5/Account-Billing/Returned-Sky-equipment-received-confirmed/m-p/5053614#M264161 <P>I have received two emails confirming the Sky Q equipment I returned had been received. I have now received two more emails informing me that my equipment HAS'NT been received. Obviously I still have my proof of posting.&nbsp;</P><P>&nbsp;</P><P>Who or how do I contact Sky about this issue?</P><P>&nbsp;</P><P>Many thanks</P> Wed, 06 Aug 2025 15:00:49 GMT https://helpforum.sky.com/t5/Account-Billing/Returned-Sky-equipment-received-confirmed/m-p/5053614#M264161 Jim1878 2025-08-06T15:00:49Z https://helpforum.sky.com/t5/Account-Billing/Returned-Sky-equipment-received-confirmed/m-p/5053719#M264162 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/242654">@Jim1878</a>&nbsp;<BR />We would normally escalate this to Sky on here via their Messaging Team, but unfortunately the process is currently switched off and will be for another 2 weeks (approximately). You may need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps.</P> Wed, 06 Aug 2025 16:56:31 GMT https://helpforum.sky.com/t5/Account-Billing/Returned-Sky-equipment-received-confirmed/m-p/5053719#M264162 Daniel0210 2025-08-06T16:56:31Z