topic New bill is wrong in Account & Billing

New bill is wrong

JaneH68 — Wed, 06 Aug 2025 14:33:22 GMT

My new subscription from October seems to have the same items multiple times.

Here's a summary of your Sky subscription changes:

Product

Price Change Per Month

Effective from

TNT Sports

£1.00

06/10/2025

Whole Home

£2.00

06/10/2025

Whole Home

£2.00

06/10/2025

Sky Ultimate TV - Sky Entertainment with Netflix

£0.50

06/10/2025

Sky Ultimate TV - Sky Entertainment with Netflix

£0.50

06/10/2025

Sky Kids

£1.00

06/10/2025

Sky Kids

£1.00

06/10/2025

Sky Sports Complete including Sky Sports+

£3.00

06/10/2025

Sky Sports Complete including Sky Sports+

£3.00

06/10/2025

Ad skipping

£1.00

06/10/2025

Netflix Premium

£2.49

06/10/2025

Re: New bill is wrong

Mark39 — Wed, 06 Aug 2025 14:42:46 GMT

That's simply notification of the price changes. What does your future bill show?

Re: New bill is wrong

JaneH68 — Wed, 06 Aug 2025 15:08:35 GMT

It's gone up from £103 a month to £149

Re: New bill is wrong

caesarome — Wed, 06 Aug 2025 15:12:35 GMT

@JaneH68

The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:

https://www.sky.com/help/articles/understanding-my-bills

So have you checked your future bills to see what they show:

https://www.sky.com/manage/bill/future

Re: New bill is wrong

JaneH68 — Wed, 06 Aug 2025 18:37:57 GMT

Yes it continues to go up stabilising in November at £155 a month

Re: New bill is wrong

caesarome — Wed, 06 Aug 2025 18:50:40 GMT

From October how much are you expecting to pay ?

Re: New bill is wrong

JaneH68 — Thu, 07 Aug 2025 21:40:06 GMT

£149