topic Re: Wayne cooke in Account & Billing

Wayne cooke

Cookey22 — Tue, 05 Aug 2025 12:07:45 GMT

Why have you tried take £60 OUT my bank

Re: Mr wayne cooke

daveNOS — Tue, 05 Aug 2025 12:08:46 GMT

@Cookey22 wrote:
Why is my bill 60 pound its only ment to be 30 pound

@Cookey22 That's a question nobody here can answer, we are just fellow customers and we have no idea what services you have and cannot see your bill.

Re: Wayne cooke

caesarome — Tue, 05 Aug 2025 12:09:49 GMT

@Cookey22

Nobody here has tried to take anything out of your bank as we are customers here who help each other so you are just talking to Sky support.

If this is an increase in what you usually pay then this might help to explain it:

https://www.sky.com/help/articles/been-overcharged

It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:

https://www.sky.com/help

Re: Wayne cooke

Mark39 — Tue, 05 Aug 2025 12:24:50 GMT

@Cookey22 wrote:

Why have you tried take £60 OUT my bank

What does your bill show?