topic Re: Leaving sky in Account & Billing

Leaving sky

chelseafc5 — Mon, 04 Aug 2025 18:54:39 GMT

Hi am looking to leave sky unless am offered a new deal. I can't afford the current contract

Re: Leaving sky

MightyQuinn — Mon, 04 Aug 2025 19:00:47 GMT

Hi @chelseafc5 Sky will only offer a deal if you contact them. If you are looking to leave Cancel Sky

Re: Leaving sky

peter-marlow+1966 — Mon, 04 Aug 2025 19:01:52 GMT

If you want to try and get a better deal you will need to call sky and ask to speak to the retention team but if you like the offer you must take it there and then but all companies offer new customers a good deal to get them to join

Re: Leaving sky

Daniel0210 — Mon, 04 Aug 2025 19:02:08 GMT

@chelseafc5

You will be offered a new deal if you contact Sky and negotiate. If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract. It’s apparent that significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so expecting anything close to a new customer deal is unrealistic.