https://helpforum.sky.com/t5/Account-Billing/Waiting-for-refund-to-be-issued/m-p/5051550#M263815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4447443">@Jacobsb123</a>&nbsp;</P> <P>Refunds are apparently taking longer than the usual 6 weeks from your last day of connection.<BR /><BR />We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and will be for 2-3 weeks. You will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. Saying nothing when asked the reason for your call usually helps in getting put in the queue.&nbsp;</P> Mon, 04 Aug 2025 11:14:17 GMT Daniel0210 2025-08-04T11:14:17Z https://helpforum.sky.com/t5/Account-Billing/Waiting-for-refund-to-be-issued/m-p/5051506#M263811 <P>I am due a refund as I have £15 credit after cancelling my Sky broadband on 10th July. How do I go about getting my refund issued?</P> Mon, 04 Aug 2025 10:40:44 GMT https://helpforum.sky.com/t5/Account-Billing/Waiting-for-refund-to-be-issued/m-p/5051506#M263811 Jacobsb123 2025-08-04T10:40:44Z https://helpforum.sky.com/t5/Account-Billing/Waiting-for-refund-to-be-issued/m-p/5051550#M263815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4447443">@Jacobsb123</a>&nbsp;</P> <P>Refunds are apparently taking longer than the usual 6 weeks from your last day of connection.<BR /><BR />We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and will be for 2-3 weeks. You will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. Saying nothing when asked the reason for your call usually helps in getting put in the queue.&nbsp;</P> Mon, 04 Aug 2025 11:14:17 GMT https://helpforum.sky.com/t5/Account-Billing/Waiting-for-refund-to-be-issued/m-p/5051550#M263815 Daniel0210 2025-08-04T11:14:17Z