topic My bill in Account & Billing

My bill

Kelly54 — Sat, 02 Aug 2025 09:10:32 GMT

Hi I would like to reduce my broadband contract.

Re: My bill

caesarome — Sat, 02 Aug 2025 09:16:27 GMT

@Kelly54

You will have to contact Sky about this:

https://www.sky.com/help

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

Re: My bill

Kelly54 — Sat, 02 Aug 2025 09:35:15 GMT

I am in financial difficulties at the moment and I am unable to pay my bill. I am feeling very anxious about this situation as I never miss payments. Please help.

Re: My bill

Mark39 — Sat, 02 Aug 2025 10:22:07 GMT

@Kelly54 we're a customer Community, so there's nothing we can do about your bills. You need to speak to Sky, as previously posted.