https://helpforum.sky.com/t5/Account-Billing/Credit-on-Account/m-p/5049778#M263541 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445935">@Nas32</a>&nbsp;<BR />We could normally escalate this to Sky via their Messaging Team but unfortunately the process is currently switched off and will be for a 2-3 weeks. You may need to call Sky and speak to an agent to process this.&nbsp;</P> Fri, 01 Aug 2025 17:58:10 GMT Daniel0210 2025-08-01T17:58:10Z https://helpforum.sky.com/t5/Account-Billing/Credit-on-Account/m-p/5049774#M263540 <P>I cancelled my Sky broadband back in February which left a credit on my account which hasn't been refunded yet. The card is still active so I'm just wondering how I can get this refund sent me to me</P><P>thanks&nbsp;</P> Fri, 01 Aug 2025 17:56:58 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-on-Account/m-p/5049774#M263540 Nas32 2025-08-01T17:56:58Z https://helpforum.sky.com/t5/Account-Billing/Credit-on-Account/m-p/5049778#M263541 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445935">@Nas32</a>&nbsp;<BR />We could normally escalate this to Sky via their Messaging Team but unfortunately the process is currently switched off and will be for a 2-3 weeks. You may need to call Sky and speak to an agent to process this.&nbsp;</P> Fri, 01 Aug 2025 17:58:10 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-on-Account/m-p/5049778#M263541 Daniel0210 2025-08-01T17:58:10Z