https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5049448#M263505 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3820223">@Molly_822</a>&nbsp; You'll need to call Sky again as the Messaging Sytems we use is currently offline so your post can't be escalated to the Community Messaging team.</P> Fri, 01 Aug 2025 10:36:14 GMT GD1 2025-08-01T10:36:14Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5049445#M263503 <P>Hi,</P><P>&nbsp;</P><P>I had 50 pounds credit in my account for 2 years, and now I have left UK and changed my bank details. I asked the staffs to refund me to my bank account for many times, and they agreed firstly but the amount was never refunded, and according to them, there was always delay in the system.&nbsp;</P><P>&nbsp;</P><P>I would like to ask for the credit refund to my new bank account, could someone help me with that please? Thanks.&nbsp;</P> Fri, 01 Aug 2025 10:33:43 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5049445#M263503 Molly_822 2025-08-01T10:33:43Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5049448#M263505 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3820223">@Molly_822</a>&nbsp; You'll need to call Sky again as the Messaging Sytems we use is currently offline so your post can't be escalated to the Community Messaging team.</P> Fri, 01 Aug 2025 10:36:14 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5049448#M263505 GD1 2025-08-01T10:36:14Z