https://helpforum.sky.com/t5/Account-Billing/Direct-debit/m-p/5049436#M263501 <P>We're customers here, I'm afraid,&nbsp; not Sky customer services.&nbsp; Give Sky a call to sort it out, or chat as explained here: <A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> <P>&nbsp;</P> <P>If you have proof of postage,&nbsp; it should be straightforward.&nbsp;</P> Fri, 01 Aug 2025 10:25:24 GMT Mark39 2025-08-01T10:25:24Z https://helpforum.sky.com/t5/Account-Billing/Direct-debit/m-p/5049430#M263500 <P>Hi you have taken payments from my account when my account was cancelled months ago. I have returned the equipment as requested&nbsp;</P> Fri, 01 Aug 2025 10:14:54 GMT https://helpforum.sky.com/t5/Account-Billing/Direct-debit/m-p/5049430#M263500 LaurenceStimp 2025-08-01T10:14:54Z https://helpforum.sky.com/t5/Account-Billing/Direct-debit/m-p/5049436#M263501 <P>We're customers here, I'm afraid,&nbsp; not Sky customer services.&nbsp; Give Sky a call to sort it out, or chat as explained here: <A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> <P>&nbsp;</P> <P>If you have proof of postage,&nbsp; it should be straightforward.&nbsp;</P> Fri, 01 Aug 2025 10:25:24 GMT https://helpforum.sky.com/t5/Account-Billing/Direct-debit/m-p/5049436#M263501 Mark39 2025-08-01T10:25:24Z