topic Re: Bill is saying balance is 0 in Account & Billing

Bill is saying balance is 0

Lewlay0 — Thu, 31 Jul 2025 19:00:53 GMT

I go to check my bill but it's saying balance is 0 does that mean I've already paid it for next month

Re: Bill is saying balance is 0

caesarome — Thu, 31 Jul 2025 19:05:48 GMT

@Lewlay0 wrote:

does that mean I've already paid it for next month

Yes, as it has been paid, above the balance it will show you that the payment was taken so do you see this ?

Re: Bill is saying balance is 0

Lewlay0 — Thu, 31 Jul 2025 19:15:14 GMT

that's what it says I'm confused ha

Re: Bill is saying balance is 0

caesarome — Thu, 31 Jul 2025 19:19:48 GMT

@Lewlay0

It does show that you made 2 manual payments on the 3rd and 6th July so your bill has been paid.

What shows on what will be your next bill ?

Re: Bill is saying balance is 0

Lewlay0 — Thu, 31 Jul 2025 19:26:23 GMT

Re: Bill is saying balance is 0

caesarome — Thu, 31 Jul 2025 20:43:04 GMT

That doesn't really show much as we need to see what they are billing you for but it looks correct to me, on the first one you appear to have made two manual payments although one failed so the bill was paid at £14.60, the second one you bill appears to be £22.25.