topic Re: credit refund in Account & Billing

credit refund

badboy123 — Thu, 31 Jul 2025 12:07:16 GMT

sky refund

Re: credit refund

MightyQuinn — Thu, 31 Jul 2025 12:15:14 GMT

Hi @badboy123 Why? Either way you will have to contact Sky by telephone or multimedia.

Re: credit refund

Daniel0210 — Thu, 31 Jul 2025 12:20:19 GMT

@badboy123
We could normally escalate this to Sky via their Messaging Team but unfortunately the process is currently switched off and will be for a 2-3 weeks. You will need to call Sky and speak to an agent.

Re: credit refund

caesarome — Thu, 31 Jul 2025 12:47:50 GMT

@badboy123

You can contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.