https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5048588#M263422 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4444727">@LQ</a>&nbsp;<BR />We could normally escalate this to Sky via their Messaging Team but unfortunately the process is currently switched off and will be for a 2-3 weeks. You will need to call Sky and speak to an agent. Either they will reinstate your payment method and reimburse within 3-5 working days or arrange a cheque to be posted out to you which will take much longer.&nbsp;</P> Thu, 31 Jul 2025 06:16:49 GMT Daniel0210 2025-07-31T06:16:49Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5048579#M263421 <P>Hi, my account has bern in credit for three months, I have changed provider and also cancelled my payment method, how do I get a refund? Thanks</P> Thu, 31 Jul 2025 05:51:32 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5048579#M263421 LQ 2025-07-31T05:51:32Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5048588#M263422 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4444727">@LQ</a>&nbsp;<BR />We could normally escalate this to Sky via their Messaging Team but unfortunately the process is currently switched off and will be for a 2-3 weeks. You will need to call Sky and speak to an agent. Either they will reinstate your payment method and reimburse within 3-5 working days or arrange a cheque to be posted out to you which will take much longer.&nbsp;</P> Thu, 31 Jul 2025 06:16:49 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5048588#M263422 Daniel0210 2025-07-31T06:16:49Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5048612#M263426 <P>Great thank you will ring them</P> Thu, 31 Jul 2025 07:05:33 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5048612#M263426 LQ 2025-07-31T07:05:33Z