topic Re: Merging 2 accounts in Account & Billing

Merging 2 accounts

hali31 — Tue, 29 Jul 2025 15:48:46 GMT

My partner is moving in we both have sky packages accounts - will we be able to merge them?

Re: Merging 2 accounts

SKY1992bf — Tue, 29 Jul 2025 15:51:12 GMT

@hali31 No, you can only have one account per service at any single address

Re: Merging 2 accounts

hali31 — Tue, 29 Jul 2025 15:59:56 GMT

Sorry what i am asking is how we merge them? Can wr do that with paying contract penalties?

Re: Merging 2 accounts

SKY1992bf — Tue, 29 Jul 2025 16:04:50 GMT

@hali31 wrote:
Sorry what i am asking is how we merge them? Can wr do that with paying contract penalties?

@hali31 the answer is still the same no you can't merge accounts if you're partner is in contract he will have to cancel and pay termination charges if sky allows him to as contracts explicitly state you can't cancel during a minimum term

Re: Merging 2 accounts

peter-marlow+1966 — Tue, 29 Jul 2025 17:23:11 GMT

You can only have one sky account at an address, if you or your partner are still in contact then you need to call sky, but as in other posts no you can not merge 2 accounts at the same address