topic Re: 'Your Sky bills' page is blank in Account & Billing

'Your Sky bills' page is blank

BillHistorian — Tue, 29 Jul 2025 16:04:32 GMT

I am trying to access my billing history. When I sign into Sky's website and access 'Your Sky bills' page, it is blank.

I cannot seem to share a screenshot on here - but the page is blank.

I have tried this via the following browsers:

- Chrome

- Edge

- Safari

I have tried on both PC and iPhone.

What can I do to get access to my billing history?

Re: 'Your Sky bills' page is blank

MightyQuinn — Tue, 29 Jul 2025 16:11:58 GMT

Hi @BillHistorian Is your Sky ID linked to your account okay? https://www.sky.com/help/articles/sky-id-link-tv-broadband-talk

Re: 'Your Sky bills' page is blank

BillHistorian — Tue, 29 Jul 2025 17:36:49 GMT

My Sky ID is already linked.

Re: 'Your Sky bills' page is blank

MightyQuinn — Tue, 29 Jul 2025 18:10:50 GMT

Hi @BillHistorian Have you ever been able to see them.

Re: 'Your Sky bills' page is blank

BillHistorian — Wed, 30 Jul 2025 15:38:55 GMT

I cannot remember the last time I checked my bills?

I am unsure if it has always been blank or not.

Would the next steps be different? If so, what would they be?

I need to check my bills

Re: 'Your Sky bills' page is blank

BillHistorian — Thu, 31 Jul 2025 16:02:18 GMT

Bump - As I'm in urgent need to get access to my bills.

Re: 'Your Sky bills' page is blank

caesarome — Thu, 31 Jul 2025 16:11:54 GMT

@BillHistorian

You will need to report this to Sky so they can look into this for you.

You can contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: 'Your Sky bills' page is blank

MightyQuinn — Thu, 31 Jul 2025 17:49:40 GMT

@caesarome wrote:
under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Hi @caesarome Unless I am missing something, the number has been removed 😂