request the closure of my account

Ali144 — Tue, 29 Jul 2025 14:41:45 GMT

Dear Sky team,

I kindly request the closure of my account effective from July 31, 2025 due to my departure from the country . I hope to mark this date as the end of your services provide to me in my address [removed] , also I appreciate your advice for how to send to you back (Sky Q)

I would like to express my gratitude and appreciation for services you have provided during the past period .

Sincerely

Ali Alqarni

Moderator Actions: removed personal details

Re: request the closure of my account

Daniel0210 — Tue, 29 Jul 2025 14:45:00 GMT

@Ali144
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

To cancel your TV subscription fully, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.

topic Re: request the closure of my account in Account & Billing

request the closure of my account

Re: request the closure of my account