topic Ridiculous!! in Account & Billing

Ridiculous!!

Antonia35 — Tue, 29 Jul 2025 08:30:28 GMT

This is absolutely ridiculous!!

I am trying to join Sky

I joined, received the confirmations and then I received an email saying it was cancelled.

NO EXPLANATION.

after an hour on the phone to the call centre, I rejoined and then again, CANCELLED WITH NO EXPLANATION!

3rd time lucky!!

by this point, does sky even want me as a member? What is going on?! This is utterly shameful from such a prestigious company.

I want to talk to someone who is based in the UK and can solve this ongoing issue.

My current internet and tv already have a cancellation date so soon I will be without neither because Sky can't get their act solved.

Does anyone have a number for a UK Sky customer service?!?!

caesarome — Tue, 29 Jul 2025 08:36:00 GMT

What services are you try to order, Sky Glass, Broadband etc....

Antonia35 — Tue, 29 Jul 2025 08:52:31 GMT

Broadband , tv and landline.

caesarome — Tue, 29 Jul 2025 08:58:21 GMT

Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

Try saying nothing when spoken to by the bot.

Antonia35 — Tue, 29 Jul 2025 17:25:41 GMT

We have decided to stick with our current provider.