topic Billing in Account & Billing

Billing

Lozza+l — Mon, 28 Jul 2025 20:37:36 GMT

Please can you tell .e why it keeps saying my account is restricted and wont let me do any upgrades as it says I have an unpaid bill

Re: Billing

JimM1 — Mon, 28 Jul 2025 21:19:49 GMT

@Lozza+l Do you have an unpaid bill, have you checked with whatever method that you pay by that everything has been done and you have indeed paid all!

Re: Billing

caesarome — Mon, 28 Jul 2025 21:28:51 GMT

@Lozza+l

Are you able to view your bill here, if so does it show as being paid and up to date:

https://www.sky.com/bill/tv-broadband-talk

Re: Billing

Lozza+l — Mon, 28 Jul 2025 23:56:09 GMT

My bills isn't due until the first of August

Re: Billing

caesarome — Tue, 29 Jul 2025 08:33:26 GMT

@Lozza+l

You will have to call Sky about this.