topic Re: Contract in Account & Billing

Contract

raymond18 — Mon, 28 Jul 2025 17:29:03 GMT

My contract ends on 5th September, I was told I could call on the 1st or 2nd of August to discuss this, will I be calling to early. If I do and get charged.

Re: Contract

PandJ2020 — Mon, 28 Jul 2025 17:33:42 GMT

@raymond18 wrote:
My contract ends on 5th September

No it doesn't. That date is the end of a minimum term where your discounts simply expire.

I was told I could call on the 1st or 2nd of August to discuss this, will I be calling to early. If I do and get charged.

You have to give at least 31 days notice to cancel. If you're going to cancel then doing it on 5 August would be ideal. In theory, you can give notice earlier as long as they do not action any cancellation immediately.

Re: Contract

raymond18 — Mon, 28 Jul 2025 17:55:07 GMT

Thanks for reply, the reason I ask had email to say what my future payments will be, gone up 20% since March, this year.

Re: Contract

Daniel0210 — Mon, 28 Jul 2025 17:59:35 GMT

@raymond18 wrote:

Thanks for reply, the reason I ask had email to say what my future payments will be, gone up 20% since March, this year.

@raymond18

That would be the full package price without discounts shoukd you not cancel or renegotiate.

Re: Contract

raymond18 — Mon, 28 Jul 2025 18:02:53 GMT

Nope that is with discount, if I take another 2year contract it goes up another 10 pound making it a 33% rise.

Re: Contract

raymond18 — Mon, 28 Jul 2025 18:11:38 GMT

The email said I could keep what I got with 15 pound discount but even with that taken off it still works out 20% more than March. On the same email it also stated it I wanted a 2 year contract it would be extra 10 pound.

Re: Contract

Daniel0210 — Mon, 28 Jul 2025 18:24:20 GMT

@raymond18 wrote:

The email said I could keep what I got with 15 pound discount but even with that taken off it still works out 20% more than March.

Don't forget that since March there has been the annual price increase in April.

On the same email it also stated it I wanted a 2 year contract it would be extra 10 pound.

All Sky TV and broadband/Talk subscriptions are now 24 months. The length changed mid 2024 iirc.

Re: Contract

raymond18 — Mon, 28 Jul 2025 18:28:03 GMT

I agree but they give you a discount in one hand then take it in the other, therefore only 5 pound discount, not bad for 18 years loyalty.

Re: Contract

raymond18 — Mon, 28 Jul 2025 18:51:54 GMT

Just one more question, if I change to sky stream from q, could I get a lower price as a existing customer. I have asked what sort of price, but it is like getting blood from a stone.

Re: Contract

MightyQuinn — Mon, 28 Jul 2025 18:55:58 GMT

@raymond18 wrote:
Just one more question, if I change to sky stream from q, could I get a lower price as a existing customer. I have asked what sort of price, but it is like getting blood from a stone.

Hi @raymond18 Simply go to Sky.com and choose TV, Stream and it will give you a price to change.

Re: Contract

raymond18 — Mon, 28 Jul 2025 18:58:10 GMT

I have tried that, it just don't show up.

Re: Contract

raymond18 — Mon, 28 Jul 2025 19:06:41 GMT

It just takes me to glass