topic Re: Fone calls in Account & Billing

Fone calls

Kitt799 — Mon, 28 Jul 2025 16:53:22 GMT

Do sky call you out the blue to see if they can find you cheaper deal? Also do sky call from 0800 number? Any help will be gratefully accepted

Re: Fone calls

BenJoBanjo — Mon, 28 Jul 2025 17:11:17 GMT

@Kitt799 wrote:
Do sky call you out the blue to see if they can find you cheaper deal? Also do sky call from 0800 number? Any help will be gratefully accepted

Yes. I get legitimate Sky customer service calls quite regularly from an 0800 number. They are keen to keep customers so will often call to try and get you to sign up to another 2 year contract. Be careful what you agree to though - make sure you are happy with whatever they offer you and clarify how long any deal is for and how many price increases will occur over the contracted period.

Re: Fone calls

PandJ2020 — Mon, 28 Jul 2025 17:37:45 GMT

@Kitt799 wrote:
Do sky call you out the blue to see if they can find you cheaper deal?

...and so do scammers (usually offering 30/40% off your bills).

Personally, if you want to negotiate your deal then call Sky on their official numbers. (Or use the chat service)

Re: Fone calls

Daniel0210 — Mon, 28 Jul 2025 18:31:00 GMT

@Kitt799

From Skys own website

https://www.sky.com/help/articles/received-call-from-08007613372

Of course any number can be spoofed.

With any unexpected calls from Sky if the caller asks for your telephone password to confirm you're the account holder (which a genuine Sky agent should) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam call.

Re: Fone calls

Kitt799 — Mon, 28 Jul 2025 19:18:40 GMT

Thanks guys for all your replies, good idea giving wrong password, something just dint feel rite I only gave them my name. Told him I'd call him but dint bother. All your replies are appreciated 🎈