https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-refund/m-p/5046191#M263087 <P>I cancelled my sky contract at the end of May and was told to keep my direct debit open to get the refund. 8 weeks later still no refund although I see in your details the refund is done automatically after 6 weeks.</P> Mon, 28 Jul 2025 08:22:34 GMT 21Compton 2025-07-28T08:22:34Z https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-refund/m-p/5046191#M263087 <P>I cancelled my sky contract at the end of May and was told to keep my direct debit open to get the refund. 8 weeks later still no refund although I see in your details the refund is done automatically after 6 weeks.</P> Mon, 28 Jul 2025 08:22:34 GMT https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-refund/m-p/5046191#M263087 21Compton 2025-07-28T08:22:34Z https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-refund/m-p/5046195#M263088 <P>Generally yes, though it may be taking a little longer currently.</P> <P>&nbsp;</P> <P>We can ask Sky's messaging team to contact you here so that you can request a manual refund within 5 days, via a private&nbsp; online chat, if you wish.</P> <P>&nbsp;</P> <P>I'm assuming your Sky account shows a credit.</P> Mon, 28 Jul 2025 08:35:47 GMT https://helpforum.sky.com/t5/Account-Billing/Still-waiting-for-refund/m-p/5046195#M263088 Mark39 2025-07-28T08:35:47Z