https://helpforum.sky.com/t5/Account-Billing/New-to-sky-from-Virgin/m-p/5045446#M262981 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4432383">@Philb17</a>&nbsp; have you followed the instructions to activate Netflix (&nbsp;<A href="https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix" target="_blank">https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix</A> )?</P> Sat, 26 Jul 2025 20:04:30 GMT MarkGoldsmith 2025-07-26T20:04:30Z https://helpforum.sky.com/t5/Account-Billing/New-to-sky-from-Virgin/m-p/5045436#M262980 <P>Changed from Virgin media .cant log into the Netflix it just keeps saying it doesn't recognise the account ,any help would be appreciated&nbsp;</P> Sat, 26 Jul 2025 19:48:16 GMT https://helpforum.sky.com/t5/Account-Billing/New-to-sky-from-Virgin/m-p/5045436#M262980 Philb17 2025-07-26T19:48:16Z https://helpforum.sky.com/t5/Account-Billing/New-to-sky-from-Virgin/m-p/5045446#M262981 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4432383">@Philb17</a>&nbsp; have you followed the instructions to activate Netflix (&nbsp;<A href="https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix" target="_blank">https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix</A> )?</P> Sat, 26 Jul 2025 20:04:30 GMT https://helpforum.sky.com/t5/Account-Billing/New-to-sky-from-Virgin/m-p/5045446#M262981 MarkGoldsmith 2025-07-26T20:04:30Z https://helpforum.sky.com/t5/Account-Billing/New-to-sky-from-Virgin/m-p/5046424#M263358 Thanks ,problem sorted Mon, 28 Jul 2025 13:27:18 GMT https://helpforum.sky.com/t5/Account-Billing/New-to-sky-from-Virgin/m-p/5046424#M263358 Philb17 2025-07-28T13:27:18Z