topic Broadband cancellation bill in Account & Billing

Broadband cancellation bill

StephenT2 — Fri, 25 Jul 2025 14:33:27 GMT

I switched my broadband to Fibrus offer to good. But as I was still in contract with Sky I had to pay a fee. I need confirmation of the cancellation fee with my details on the bill to forward to Fibrus .. could this be done ?

Re: Broadband cancellation bill

Daniel0210 — Fri, 25 Jul 2025 14:41:54 GMT

@StephenT2

Sky would only pay up to £100 for broadband. Please read below about Sky switch credit

https://www.sky.com/help/articles/switching-credit-offer

Re: Broadband cancellation bill

Mark39 — Fri, 25 Jul 2025 14:44:54 GMT

@StephenT2 any early termination charges will be shown on your Sky bill, which you can download here: https://www.sky.com/bill

Sky won't provide anything additional.