https://helpforum.sky.com/t5/Account-Billing/Broadband-speed-compensation/m-p/5043445#M262683 Since November 2024 i have had poor broadband speed i have had a number of engineers out to my property and still could not fix. Two weeks ago they finally sorted it i am now asking for compensation how long does this take? Thu, 24 Jul 2025 06:44:30 GMT tommydrift 2025-07-24T06:44:30Z https://helpforum.sky.com/t5/Account-Billing/Broadband-speed-compensation/m-p/5043445#M262683 Since November 2024 i have had poor broadband speed i have had a number of engineers out to my property and still could not fix. Two weeks ago they finally sorted it i am now asking for compensation how long does this take? Thu, 24 Jul 2025 06:44:30 GMT https://helpforum.sky.com/t5/Account-Billing/Broadband-speed-compensation/m-p/5043445#M262683 tommydrift 2025-07-24T06:44:30Z https://helpforum.sky.com/t5/Account-Billing/Broadband-speed-compensation/m-p/5043456#M262684 <P>It depends on the scheme you might be claiming under. See:</P> <P>&nbsp;</P> <P>Sky Speed Guarantee:&nbsp;<A href="https://www.sky.com/help/articles/auto-compensation" target="_blank">https://www.sky.com/help/articles/auto-compensation</A></P> <P>Wifi Speed Guarsntee;&nbsp;<A href="https://www.sky.com/help/articles/wifi-guarantee" target="_blank">https://www.sky.com/help/articles/wifi-guarantee</A></P> <P>Wall to Wall WiFi Guarantee:&nbsp;<A href="https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee" target="_blank">https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee</A></P> <P>Enhanced Wall ro Wall WiFi Guarantee:&nbsp;<A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank">https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee</A></P> Thu, 24 Jul 2025 07:12:39 GMT https://helpforum.sky.com/t5/Account-Billing/Broadband-speed-compensation/m-p/5043456#M262684 Mark39 2025-07-24T07:12:39Z