topic Re: Credit refund request!! in Account & Billing

Credit refund request!!

Madchicken20 — Mon, 21 Jul 2025 20:53:52 GMT

Another credit refund request!

Cancelled my contract in May and I'm still waiting on a refund. I would like my refund please

Re: Credit refund request!!

caesarome — Mon, 21 Jul 2025 20:55:24 GMT

Is your payment method still in place because we can ask Sky's messaging team to contact you tomorrow via here about this if you would like ?

Re: Credit refund request!!

Madchicken20 — Mon, 21 Jul 2025 20:56:32 GMT

Everything is still in place, so yes please I would like someone to contact me

Re: Credit refund request!!

caesarome — Mon, 21 Jul 2025 21:03:35 GMT

@Madchicken20

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

Re: Credit refund request!!

Greenfingers001 — Tue, 22 Jul 2025 07:29:51 GMT

Thanks for escalating this. We’ve sent @Madchicken20 an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.