topic Re: Email change and Sky id in Account & Billing

Email change and Sky id

k.killen — Sat, 19 Jul 2025 14:52:38 GMT

Simple question, if I want to change my contact email address, will it affect my Sky id which contains my old email address?

Re: Email change and Sky id

caesarome — Sat, 19 Jul 2025 15:04:42 GMT

@k.killen

Do you mean the login email address to your Sky account or the one on your account that is used as the recovery/communication one ?

Re: Email change and Sky id

k.killen — Sat, 19 Jul 2025 15:32:56 GMT

I mean the email address for general contact. I do not want to change my sky id, just my contact email. I was worried that if I change my contact email it will affect my Sky id as that contains the old email address I used to set up my account.

Re: Email change and Sky id

caesarome — Sat, 19 Jul 2025 15:37:09 GMT

@k.killen

Changing your contact email address doesn't change anything else on your account.

Re: Email change and Sky id

k.killen — Sat, 19 Jul 2025 15:48:40 GMT

Thank you - that's great