https://helpforum.sky.com/t5/Account-Billing/accept-offer-made-by-retention-team/m-p/5038737#M262143 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3979957">@des05</a>&nbsp; you would have to call sky back about this but the likelihood is the offer has expired if it was made over the phone as it normally has to be accepted on the spot&nbsp;</P> Fri, 18 Jul 2025 11:25:44 GMT SKY1992bf 2025-07-18T11:25:44Z https://helpforum.sky.com/t5/Account-Billing/accept-offer-made-by-retention-team/m-p/5038735#M262141 <P>i want to accept offer made by retention team on the 16/07/2025</P> Fri, 18 Jul 2025 11:22:49 GMT https://helpforum.sky.com/t5/Account-Billing/accept-offer-made-by-retention-team/m-p/5038735#M262141 des05 2025-07-18T11:22:49Z https://helpforum.sky.com/t5/Account-Billing/accept-offer-made-by-retention-team/m-p/5038736#M262142 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3979957">@des05</a>&nbsp;<BR />You aren’t contacting Sky Customer Services here. This is a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to try to help other customers.</P> <P>&nbsp;</P> <P>You will need to contact Sky to see if that particular offer is still available. It might not be if you didn't accept it at the time.</P> Fri, 18 Jul 2025 11:24:36 GMT https://helpforum.sky.com/t5/Account-Billing/accept-offer-made-by-retention-team/m-p/5038736#M262142 Daniel0210 2025-07-18T11:24:36Z https://helpforum.sky.com/t5/Account-Billing/accept-offer-made-by-retention-team/m-p/5038737#M262143 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3979957">@des05</a>&nbsp; you would have to call sky back about this but the likelihood is the offer has expired if it was made over the phone as it normally has to be accepted on the spot&nbsp;</P> Fri, 18 Jul 2025 11:25:44 GMT https://helpforum.sky.com/t5/Account-Billing/accept-offer-made-by-retention-team/m-p/5038737#M262143 SKY1992bf 2025-07-18T11:25:44Z