topic Re: Credit on account in Account & Billing

Credit on account

CcJon — Thu, 17 Jul 2025 13:03:47 GMT

Hello

I cancelled my sky subscription last year and have a credit of £58.81. How can I contact sky for this money to be refunded. As the number of 08xxxxxx437 not working.

Re: Credit on account

caesarome — Thu, 17 Jul 2025 13:04:33 GMT

@CcJon

Is your payment method still in place so the refund can be issued via it ?

Re: Credit on account

CcJon — Mon, 21 Jul 2025 10:12:54 GMT

No. As not use sky for a year now.

Re: Credit on account

caesarome — Mon, 21 Jul 2025 12:09:42 GMT

@CcJon

If you want we can ask Skys messaging team to help you with this but the only way they will be able to refund it is if you agree to setup your payment method again so will you be OK to do this ?