topic refund in Account & Billing

refund

Kurakula — Wed, 16 Jul 2025 07:23:30 GMT

My contract ended, and I couldn't get the refund back. Can you have a look, please

Re: refund

Chrisee — Wed, 16 Jul 2025 07:33:37 GMT

@Kurakula if you have cancelled your service and returned any equipment due back if you have no other Sky products any credit will be paid back in roughly 6 weeks. If you want to speed that up you would need to speak to Sky over the phone.

Re: refund

caesarome — Wed, 16 Jul 2025 08:38:28 GMT

@Kurakula

Do you see a credit on your account or have you been billed due to returning the equipment late ?