topic Re: Sky promotions scam in Account & Billing

Sky promotions scam

Gw13 — Thu, 10 Jul 2025 15:14:44 GMT

Just had a call from sky promotions offering me 40% off my current packages for paying my bills on time!!!
I pushed when being asked security questions and then asked his name which he gave as Oscar James.

After more pushing he hung up on me.

Re: Sky promotions scam

Mark39 — Thu, 10 Jul 2025 15:16:56 GMT

It's unlikely to have been a genuine Sky call. An offer of a 40% discount is much more likely to have come from a scammer. Did you give him any personal information?

Re: Sky promotions scam

Daniel0210 — Thu, 10 Jul 2025 15:18:11 GMT

@Gw13

No. You just had a call saying they were Sky Promotions. It's a regular ploy used by scammers.

They try to obtain sufficient details so that they can order an expensive mobile phone under your details which subsequently gets sent to your address. The scammers then recontact you saying they've made a mistake and to send it to a (non Sky) address. They then have the device and you have the bill.

With any unexpected calls from Sky if the caller asks for your telephone password to confirm you're the account holder (which a genuine Sky agent should) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam call.

See this link for the advice from Sky

https://www.sky.com/help/articles/account-takeover

Re: Sky promotions scam

caesarome — Thu, 10 Jul 2025 15:28:34 GMT

@Gw13

Other advise on such scam calls can be found here:

https://www.sky.com/help/articles/sky-scams-help

Re: Sky promotions scam

Melanie+Atkinson — Tue, 15 Jul 2025 10:21:02 GMT

Me too.

i did give my e mail. I can confirm that it came from

Sky promotions