https://helpforum.sky.com/t5/Account-Billing/Refund-for-period-without-wifi/m-p/5035402#M261456 <P>I have just moved house and the earliest appointment to get broadband installed at my new address was two weeks after I was instructed to disconnect the broadband at my old address. Could I please have a refund for the two weeks I was without WiFi?</P> Mon, 14 Jul 2025 09:51:45 GMT Harry_1 2025-07-14T09:51:45Z https://helpforum.sky.com/t5/Account-Billing/Refund-for-period-without-wifi/m-p/5035402#M261456 <P>I have just moved house and the earliest appointment to get broadband installed at my new address was two weeks after I was instructed to disconnect the broadband at my old address. Could I please have a refund for the two weeks I was without WiFi?</P> Mon, 14 Jul 2025 09:51:45 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-for-period-without-wifi/m-p/5035402#M261456 Harry_1 2025-07-14T09:51:45Z https://helpforum.sky.com/t5/Account-Billing/Refund-for-period-without-wifi/m-p/5035408#M261459 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433255">@Harry_1</a>&nbsp;</P> <P>The standard activation period is two weeks. Was this arranged through a Sky Home Move?</P> Mon, 14 Jul 2025 09:54:35 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-for-period-without-wifi/m-p/5035408#M261459 Daniel0210 2025-07-14T09:54:35Z