topic Payment enquiry in Account & Billing

Payment enquiry

Kienza — Mon, 14 Jul 2025 06:53:56 GMT

I was going to cancel my sky but I spoke to an advisor who offered me a reduction on my bill this was to take place last month but I noticed my bills have stayed the same I'm not happy about this as I was told my bills would be cheaper

Re: Payment enquiry

Daniel0210 — Mon, 14 Jul 2025 06:58:57 GMT

@Kienza

Did you call Sky or did they (or someone saying they were Sky) call you?

Do your future bills for August and September for example, reflect the amount you were expecting?

Re: Payment enquiry

Kienza — Mon, 14 Jul 2025 16:31:08 GMT

My sky bill was supposed to be changed to 69 per month but it wasn't changed last month can you explain why this is please

Re: Payment enquiry

SKY1992bf — Mon, 14 Jul 2025 16:40:33 GMT

@Daniel0210 wrote:
@Kienza
Did you call Sky or did they (or someone saying they were Sky) call you?

Do your future bills for August and September for example, reflect the amount you were expecting?

@Kienza Can you please answer the above questions