topic Refer a friend in Account & Billing

Refer a friend

Neil+park — Sun, 13 Jul 2025 14:05:52 GMT

I was referred by a friend and joined sky broadband and sky stream. From friends message from sky I completed and gave sky stream account number, was unable to insert sky broadband account number, I had purchased two items.

Today received e mail suggesting I had not taken up on friends referral, require confirmation.

Re: Refer a friend

PandJ2020 — Sun, 13 Jul 2025 14:41:09 GMT

@Neil+park wrote:
require confirmation.

We're other customers here... We cannot confirm that.

Not sure if any of this helps: https://www.sky.com/refer-a-friend (Particularly the timeframe)

Re: Refer a friend

caesarome — Sun, 13 Jul 2025 15:08:12 GMT

@Neil+park wrote:

Today received e mail suggesting I had not taken up on friends referral, require confirmation.

Are you saying your referral had been declined, if so did you only use their referral link and nothing else to sign up to Sky ?