https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5034145#M261280 <P>Hi,</P><P>I have cancelled my sky package due to loss of service. I spoke with a rep and we agreed that you will credit us for loss of service.&nbsp; You haven't done so. Where's my credit?</P> Sat, 12 Jul 2025 08:41:53 GMT Markhh 2025-07-12T08:41:53Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5034145#M261280 <P>Hi,</P><P>I have cancelled my sky package due to loss of service. I spoke with a rep and we agreed that you will credit us for loss of service.&nbsp; You haven't done so. Where's my credit?</P> Sat, 12 Jul 2025 08:41:53 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5034145#M261280 Markhh 2025-07-12T08:41:53Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5034151#M261281 <P>We're customers here, not Sky customer services, I'm afraid. You'll need to follow this up directly with Sky.</P> Sat, 12 Jul 2025 08:45:46 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5034151#M261281 Mark39 2025-07-12T08:45:46Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5034154#M261282 <P>Thanks, i thought I'd try on here as sky reps sometimes answer. It is awkward to call at the moment and it is nearly impossible to message a human.</P> Sat, 12 Jul 2025 08:50:03 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5034154#M261282 Markhh 2025-07-12T08:50:03Z