topic Re: Cancel in Account & Billing

Cancel

KJ30 — Fri, 11 Jul 2025 07:58:23 GMT

I have cancelled my direct debit

Re: Cancel

nigea99 — Fri, 11 Jul 2025 08:09:45 GMT

@KJ30 wrote:

I have cancelled my direct debit

hi @KJ30

Cancelling a direct debit does not cancel your subscriptions/account

To cancel you will need to call SKY

Cancelling a direct debit whilst still having an active account is extremely unwise, as SKY will not talk to you until it is re-instated and will put you in debt, which SKY may pass on to debt collecters and may affect your credit rating

Re: Cancel

caesarome — Fri, 11 Jul 2025 08:39:29 GMT

@KJ30

Sky might not let you cancel if there is no direct debit in place or if you are still in the minimum term of a contract.

Re: Cancel

MightyQuinn — Fri, 11 Jul 2025 09:07:25 GMT

@KJ30 wrote:
I have cancelled my direct debit

Hi @KJ30 Why are you telling us?

Re: Cancel

Daniel0210 — Fri, 11 Jul 2025 09:27:12 GMT

@KJ30

I agree with @MightyQuinn seems a strange single comment to post.

As well as the advice above if you've already cancelled your subscription then stopping your direct debit this early is likely to affect Skys ability to promptly reimburse your for any overpayment.