topic Sky glass contract issues in Account & Billing

Sky glass contract issues

CEAST14 — Wed, 09 Jul 2025 19:30:46 GMT

I had constant error with my new sky glass contract and tried to sign it. Online chat said there is a problem, keep trying. But now I have received emails saying it is cancelled....... I jave not cancelled and the virtual assistant is so annoying to try and smget through to people. Is this a common problem.

Re: Sky glass contract issues

Anonymous — Wed, 09 Jul 2025 19:36:06 GMT

@CEAST14 It seems have been an issue the past few days. All you can do is keep trying.

Re: Sky glass contract issues

caesarome — Wed, 09 Jul 2025 21:01:11 GMT

@CEAST14 wrote:

I had constant error with my new sky glass contract and tried to sign it

Are you seeing am Opps error @CEAST14 ?

@CEAST14 wrote:

But now I have received emails saying it is cancelled.

You do have a limited time to sign the credit agreement before this happens so you will need to call Sky to find out if the order has been cancelled and if it has it will need placing again which will see you credit checked again.