topic Sky vip no emails coming through in Account & Billing

Not receiving Sky VIP emails

Catherine2754 — Wed, 30 Oct 2024 19:30:39 GMT

When I enter any Sky VIP competitions or offers, I no longer receive any confirmation emails to confirm I have entered whereas I always did in the past.
I therefore wouldn't know if I am successful as I am not being notified.
There is no issue with logging into my Sky VIP or with my email account.

Re: Not receiving Sky VIP emails

caesarome — Wed, 30 Oct 2024 19:44:42 GMT

Is your email address up to date on your account ?

Re: Not receiving Sky VIP emails

Catherine2754 — Wed, 30 Oct 2024 20:01:36 GMT

Yes I have the same email address. I receive emails as normal and can log in to Sky no problem. I just don't receive any emails. I wondered if they stopped sending confirmation emails but I don't see why they would.

Re: Not receiving Sky VIP emails

poppetmum — Tue, 20 May 2025 14:57:05 GMT

Did this ever get resolved as I've always had that problem too. Found out yesterday I had won concert tickets by opening the app and looking at bookings, but only have 7 days to claim from the date of the email, I have received no email! So I have no idea when the 7 days runs out.

I have never received any reward emails and have checked my settings.

Anyone resolved this or can advise how to fix?

Re: Not receiving Sky VIP emails

Braysoj — Sun, 06 Jul 2025 20:28:50 GMT

Im getting this I got the athletic reward but no email has come through help

Sky vip no emails coming through

Braysoj — Tue, 08 Jul 2025 07:25:20 GMT

When I enter a competition through Sky VIP or enter to get stuff like cinema tickets I am not receiving the email when I use my Gmail account. I am receiving them but when I use my Hotmail account, I am not receiving them. I'm trying to Sky to get this issue started today. no one can help me with you I have now lost out on the athletic code

Re: Sky vip no emails coming through

Mark39 — Tue, 08 Jul 2025 08:20:58 GMT

@Braysoj wrote:

When I enter a competition through Sky VIP or enter to get stuff like cinema tickets I am not receiving the email when I use my Gmail account. I am receiving them but when I use my Hotmail account, I am not receiving them. I'm trying to Sky to get this issue started today. no one can help me with you I have now lost out on the athletic code

Your post isn't related to Sky Yahoo Mail where you originally posted I've added it to your earlier comment here,on the same subject.