topic Re: Cancelling my whole contract in Account & Billing

Cancelling my whole contract

Fen — Sun, 06 Jul 2025 14:33:56 GMT

I have sky tv, broadband and sky sports. My contract is due to end in November. What will the charges be if I cancel everything and go to someone new?

Re: Cancelling my whole contract

GD1 — Sun, 06 Jul 2025 14:37:35 GMT

@Fen You would need to call Sky for the full cost to terminate early, assuming they let you cancel early.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Cancelling my whole contract

TimmyBGood — Sun, 06 Jul 2025 15:37:07 GMT

@Fen

Typically it's not possible to cancel Sky Television early. Broadband will cost about 60% of the total remaining monthly subscriptions payments as a penalty fee.

https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/charges-for-ending-your-sky-contract-early

Re: Cancelling my whole contract

Anonymous — Sun, 06 Jul 2025 17:18:04 GMT

@Fen With it being such a short time to November I'd wait it out myself so I didn't have to pay anything in penalty fees.

Provided you give them the required 31 days notice for TV and 14 days for broadband cancellation you'll be free and clear when the contract expires.