topic Re: Bill payment in Account & Billing

Bill payment

Richard- — Sun, 06 Jul 2025 12:15:10 GMT

I've paid this month (£97 4th July) am getting messages that I haven't paid please can this be cleared up

Re: Bill payment

Mark39 — Sun, 06 Jul 2025 12:38:57 GMT

If you made a manual payment, it will most likely appear on your account as a credit against your next bill, leaving your current bill unpaid.

Manual payments are unnecessary (unless Sky ask you to make one) and can lead to issues such as this.

Re: Bill payment

caesarome — Sun, 06 Jul 2025 12:43:19 GMT

@Richard-

Do you now see a credit on your account ?

Re: Bill payment

peter-marlow+1966 — Sun, 06 Jul 2025 13:23:35 GMT

Richard

Remember that the 4th was Friday and that payments take a couple of days to show on your sky account and to be cleared by the bank and that the payment will not show until Tuesday of next week at the earliest and if you have a direct debit setup the will take the payment again if you made a manual payment close to your payment date