topic Re: Help in Account & Billing

Help

Gordonian — Sun, 06 Jul 2025 10:43:28 GMT

Qhy is it IMPOSIBLE to get to speak to an actual human at sky..

I've just spent 3 hours trying but I always get no where

This is a joke I need to speak to a human at sky ASAP

Re: Help

Daniel0210 — Sun, 06 Jul 2025 11:04:50 GMT

Firstly is it something we can help with?

If you still need to call remember that calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Re: Help

caesarome — Sun, 06 Jul 2025 11:04:59 GMT

Just stay on the line and say nothing when asked anything by the bot unless your issue is a question that we can answer on here for you ?

Re: Help

Gordonian — Sun, 06 Jul 2025 11:06:08 GMT

1st off you can't find phone numbers

Chat functions ALWAYS UNAVAILAVLE

Re: Help

Daniel0210 — Sun, 06 Jul 2025 11:08:03 GMT

@Gordonian wrote:

1st off you can't find phone numbers

@Gordonian
To call Sky dial 150 (free) from either a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The forum filters don’t allow the posting of full phone numbers on here.

Re: Help

PandJ2020 — Sun, 06 Jul 2025 11:08:02 GMT

@Gordonian wrote:
1st off you can't find phone numbers

Right here on their help page: https://www.sky.com/help

what's the issue you're trying to sort?