topic Q in Account & Billing

Q

Sparkes1988 — Sat, 05 Jul 2025 10:01:38 GMT

I ordered sky Q last October but I have still not had the box installed but I am paying for it

Re: Q

oldfella — Sat, 05 Jul 2025 10:02:28 GMT

@Sparkes1988 wrote:

I ordered sky Q last October but I have still not had the box installed but I am paying for it

Hi @Sparkes1988

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: Q

Daniel0210 — Sat, 05 Jul 2025 10:08:20 GMT

@Sparkes1988

What reason have Sky given for the delay in all that time? I presume you've asked in the last 9+ months?

Re: Q

Chodley — Sat, 05 Jul 2025 19:29:16 GMT

This sounds utterly bizarre

Re: Q

Mark39 — Sun, 06 Jul 2025 07:58:34 GMT

@Chodley wrote:

This sounds utterly bizarre

Agreed. There must be more to this than the OP is telling us.