topic Re: Sky Bill in Account & Billing

Sky Bill

Mariner27 — Sat, 05 Jul 2025 02:06:10 GMT

So p**** of. so I called to see if I can get my bill cut down. that they did and got told the Broadband Admin Fee and Offer Administration Fee. will be taken off but it's not so I called again and been told I have to pay the full amount. So what will happen if I don't?

Re: Sky Bill

Daniel0210 — Sat, 05 Jul 2025 04:17:22 GMT

@Mariner27 wrote:

So what will happen if I don't?

@Mariner27

Your services would be restricted and late payment fees would be added for starters.

As this was negotiated over the phone call Sky again, tell them what was agreed and they'll be able to listen back on the original call. If the agreement was no admin fees they should honour that. if they don't then submit a complaint

https://www.sky.com/help/articles/how-to-make-a-complaint

Re: Sky Bill

Mariner27 — Sat, 05 Jul 2025 08:32:56 GMT

Ok thank you