https://helpforum.sky.com/t5/Account-Billing/Sky-stream/m-p/5028567#M260532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4073897">@Julieb2</a>&nbsp;<BR />You aren’t contacting Sky Customer Services here. This is predominantly a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to help other customers.</P> <P>&nbsp;</P> <P>I have moved your post from the Sky+ board. You don't have Sky+ as Sky no longer support that platform and wouldn't have sent an engineer. </P> <P>&nbsp;</P> <P>No one will call you based on a post on here. You perhaps need to be proactive and contact Sky but research Stream first. It's totally different to satellite service,&nbsp;</P> Fri, 04 Jul 2025 14:53:15 GMT Daniel0210 2025-07-04T14:53:15Z https://helpforum.sky.com/t5/Account-Billing/Sky-stream/m-p/5028563#M260531 <P>An engineer has been out and said my satellite dish is being blocked by trees in the woods and said I need a Sky stream box. He advised someone would phone me today and that was as 1130hrs. Still awaiting a call to discuss. Thank you&nbsp;</P><P>Julie</P> Fri, 04 Jul 2025 14:47:35 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-stream/m-p/5028563#M260531 Julieb2 2025-07-04T14:47:35Z https://helpforum.sky.com/t5/Account-Billing/Sky-stream/m-p/5028567#M260532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4073897">@Julieb2</a>&nbsp;<BR />You aren’t contacting Sky Customer Services here. This is predominantly a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to help other customers.</P> <P>&nbsp;</P> <P>I have moved your post from the Sky+ board. You don't have Sky+ as Sky no longer support that platform and wouldn't have sent an engineer. </P> <P>&nbsp;</P> <P>No one will call you based on a post on here. You perhaps need to be proactive and contact Sky but research Stream first. It's totally different to satellite service,&nbsp;</P> Fri, 04 Jul 2025 14:53:15 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-stream/m-p/5028567#M260532 Daniel0210 2025-07-04T14:53:15Z