topic Re: Text messages to wrong coustomer in Account & Billing

Text messages to wrong coustomer

mkiokom — Mon, 30 Jun 2025 10:19:07 GMT

Am getting text message from sky that don't relate to my account. Sky has compromised my phone number. I have not been able to get any help to correct this

Re: Text messages to wrong coustomer

Daniel0210 — Mon, 30 Jun 2025 10:22:54 GMT

@mkiokom

Are you sure the message is really from Sky? What does the message ask?

Re: Text messages to wrong coustomer

Mark39 — Mon, 30 Jun 2025 15:29:09 GMT

@mkiokom wrote:

I have not been able to get any help to correct this

What have Sky said about it?

And what makes you think your number has been compromised.

Re: Text messages to wrong coustomer

mkiokom — Mon, 30 Jun 2025 17:06:31 GMT

Am getting message referring to a diffrent coustome by name. I have called sky twice but they haven't acted to verify that that's my number not a diffrent coustomers number. Now am seeing message threatening action but these shouldn't be directed to me. I still have my sky package and all is intact

Re: Text messages to wrong coustomer

PandJ2020 — Mon, 30 Jun 2025 17:11:07 GMT

It's most likely the other customer has simply given the wrong number (and just happens to be this one).