topic Re: Cancelled account in Account & Billing

Cancelled account

Bec42 — Mon, 30 Jun 2025 13:28:28 GMT

My sky glass account has been cancelled due to non payment of bill as I was in between jobs. If I pay the outstanding amount now will my tv package be reinstated

Re: Cancelled account

Daniel0210 — Mon, 30 Jun 2025 13:30:33 GMT

@Bec42

Cancelled or restricted?

If your payment is two or more weeks overdue you will have to pay the next bill as well. (If you’re in arrears for 56+ days Sky can fully terminate your contract).

Re: Cancelled account

Bec42 — Mon, 30 Jun 2025 13:34:38 GMT

Cancelled

Re: Cancelled account

Daniel0210 — Mon, 30 Jun 2025 13:36:49 GMT

@Bec42

Then unfortunately it would appear your payment history might have been the deciding factor. Only Sky can confirm they won't reinstate it.