Sky contact

Elizabeth+McDona — Mon, 30 Jun 2025 08:28:15 GMT

Has anyone managed to speak with a human? I am going round in circles trying to get answers from a robot? My subscription keeps rising for a basic service? Why?

Re: Sky contact

MightyQuinn — Mon, 30 Jun 2025 08:30:42 GMT

Hi @Elizabeth+McDona Try not engaging with the AI. Remain silent.

Re: Sky contact

Daniel0210 — Mon, 30 Jun 2025 09:02:34 GMT

@Elizabeth+McDona wrote:

My subscription keeps rising for a basic service? Why?

@Elizabeth+McDona
Unless you’ve recently changed your subscription, prices increase due to either the annual price increase (April in the UK), your discounts have ended, or a combination of the two.

Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.

Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract. Recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back. Also remember you’re not a new customer so expecting anything close to a new customer deal is unrealistic.

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